Welcome to Tuhin Kashmir. By accessing our website or booking any tour or travel service with us, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

1. Company Information

Tuhin Kashmir
📍 Ganderbal – Batapora Rd, Srinagar, Jammu & Kashmir – 190006
📞 Phone: 8082114451
📧 Email: info@tuhinkashmir.com

2. Acceptance of Terms

By using our website, contacting us, or booking our services, you agree to these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.

3. Services Offered

Tuhin Kashmir provides:

• Tour packages within Kashmir

• Hotel bookings

• Transportation services

• Customised travel itineraries

All services are subject to availability and confirmation.

4. Booking & Payment Policy

• All bookings must be confirmed with an advance payment.

• Full payment must be completed before the commencement of the tour unless otherwise agreed in writing.

• Prices are subject to change based on availability, season, or government regulations.

• Payments once made are non-transferable.

5. Cancellation & Refund Policy

• Cancellation requests must be made in writing via email or WhatsApp.

• Refunds (if applicable) will be processed as per the cancellation policy shared at the time of booking.

• No refunds will be issued for unused services, early check-outs, or no-shows.

• In case of natural calamities, strikes, or unforeseen circumstances, refunds will depend on third-party policies (hotels, transport, etc.).

6. Changes to Itinerary

• Tuhin Kashmir reserves the right to modify or change the itinerary due to weather conditions, safety concerns, or unavoidable circumstances.

• Any additional costs arising from such changes shall be borne by the customer.

7. Customer Responsibilities

• Customers must carry valid identity proof during travel.

• Any damage to hotel property or vehicles will be the customer’s responsibility.

• Guests are expected to follow local laws, customs, and safety guidelines.

8. Limitation of Liability

• Tuhin Kashmir acts only as a travel facilitator and shall not be responsible for accidents, injuries, loss of baggage, delays, or cancellations caused by third parties.

• We are not liable for any loss or damage caused due to natural disasters, political disturbances, or acts beyond our control.

9. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of Tuhin Kashmir and may not be copied, reproduced, or used without prior written permission.

10. Privacy Policy

Your use of our services is also governed by our Privacy Policy, which explains how we collect and use your personal information.

11. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of courts in Srinagar, Jammu & Kashmir.

12. Changes to Terms

Tuhin Kashmir reserves the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of our services implies acceptance of the updated terms.

13. Contact Us

For any questions regarding these Terms and Conditions, please contact us:

📞 8082114451
📧 info@tuhinkashmir.com